Privacy & Cookies Policy

Nuki Keys is a webshop owned by M&C BV, established in Didam, the Netherlands, is responsible for the processing of personal data as shown in this privacy statement.

Contact details
M&C, Aalsbergen 20, 6942 SE Didam, The Netherlands
+31 316 292 881
KVK/CoC 09153795 | Arnhem | The Netherlands


I. Bas van Lunteren is the Data Protection Officer of Nuki Keys | M&C. He can be reached via


Personal data that we process
Nuki Keys | M&C processes your personal data because you use our services and/or because you provide this data to us yourself. Below you will find an overview of the personal data that we process:
– First and last name
– Address data
– E-mail address
– Phone number
– Bank account number and details


For what purpose and on what basis we process personal data
Nuki Keys | M&C processes your personal data for the following purposes:
– to deliver goods to you
– handling your payment
– to be able to email you if this is necessary to be able to carry out our services
– Nuki Keys | M&C also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.


How long we keep your personal data
Nuki Keys | M&C does not store your personal data for longer than is strictly necessary to realize the purposes for which your data is collected. We use a retention period of five years for your personal details, address, e-mail address and bank details from your first online order. This way we can provide you with fast and targeted service when it comes to additional product information and shipment of the order.


Sharing personal data with third parties
Nuki Keys | M&C does not sell your data to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Nuki Keys | M&C remains responsible for these processing operations.


Cookies, or similar techniques, that we use
Nuki Keys | M&C only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferred settings. We can also optimize our website with this. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that has previously been stored via the settings of your browser.


View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Nuki Keys | M&C and you have the right to data portability. This means that you can submit a request to us to send the personal data that we store about you in a computer file to you or another organization mentioned by you.


You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to


To ensure that the request for access has been made by you, we ask you to send a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, at the latest within four weeks.


Nuki Keys | M&C would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link:


How we protect personal data
Nuki Keys | M&C takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure or unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or via